The PayPod Podcast

The PayPod 

Welcome to The PayPod, Payments Canada’s multi-episode podcast series on everything to do with Canada’s ambitious payments Modernization mission. 

Guiding our journey are the needs of Canadians, including consumers, financial institutions, businesses, start-ups, and governments. Hear Justin Ferrabee, COO at Payments Canada and host of The PayPod, interview leading experts and respected thought leaders about the changing payments landscape, the needs of Canadians and how payments Modernization will deliver on them.

Ways to listen: 

Host: Justin Ferrabee, COO Payments Canada 

As Chief Operating Officer, Justin is responsible for the organization’s information technology and corporate functions, including operationalizing Payments Canada’s vision and strategic plan for payments in Canada. 

The PayPod: Episode 1 - Lauren Fleming | Ernst & Young 

In this inaugural episode, Justin is joined by Lauren Fleming, Financial Services Advisor, Ernst & Young LLP and Jan Pilbauer, Payments Canada’s Executive Director, Modernization & CIO to discuss research that, among other insights, quantifies the cost of payments processing for businesses. Inefficiencies, from the matching of payments to invoices to the challenges of cross-border payments, cost Canadian businesses somewhere between $3 and $6.5 billion annually. The trio discusses how payments Modernization will bring a new wave of highly efficient payment options to Canadian businesses that will help lower operational costs and boost bottom line returns over time.


  • Lauren Fleming, Financial Services Advisor, Ernst & Young LLP (EY Canada)
  • Jan Pilbauer,  Payments Canada’s Executive Director, Modernization & CIO

The PayPod: Episode 2 – Small Business Payments with Dan Kelly | CFIB & Siena Dixon | Ollie Quinn

In this second episode, Justin is joined by Dan Kelly, President & CEO of the Canadian Federation of Independent Business (CFIB), and Siena Dixon, Head of Marketing and Communications of Ollie Quinn, to discuss small and medium-sized businesses’ payments needs. The payments landscape continues to evolve, making it more important than ever for businesses to keep pace. However, a recent Leger survey conducted by Payments Canada noted that Canadian businesses still use credit cards, cash and cheques as top payment methods. The trio discusses how we must continue to modernize the ecosystem to help Canadian businesses grow, keep customers, clients and stakeholders happy as well as keep pace with other countries that have already made friction-free payment options a top priority.


Dan Kelly, President & CEO, Canadian Federation of Independent Business (CFIB)

  • CFIB is Canada's champion of small business. 

Siena Dixon, Head of Marketing and Communications, Ollie Quinn

  • Ollie Quinn is a small Canadian eyewear business, who like many more and more small businesses operates globally.